SHIPPING
How do I track my order?
You will receive an email from our nominated courier with on-line tracking information. If there are multiple parcels, they may arrive separately.
How long does it take to receive my order?
Orders generally take 2-3 business days to pick and pack. Total shipping times may vary depending on your location. If your order is quite large and/or requires assembly, extra time will be required.
Is shipping included in my order?
Shipping is free for all Australian retail orders over $500, otherwise $14.95 is added.
For Trade orders shipping will be added to your order, please contact our team for more details and copy of our TRADE catalogue.
Do you ship outside of Australia?
Yes, however we will need to quote international freight separately as the volumetric package weight and size of your parcel will vary depending on your location. Please contact our team for International shipping quotes.
Can I pick up from your NSW warehouse?
Yes, it’s possible but is by appointment only (between specific hours and only during the working week) so please contact our team to arrange in advance.
